Apartment Mystery Shopper

Poses as a real customer.

Apartment mystery shopper.

Ellis specializes in apartment mystery shopping in all 50 states nationwide for some of the largest apartment management companies in the u s. Apartment vacancy solutions a v s provides an array of property management and apartment mystery shopping services. The mystery shoppers have expert professionals who will pay a visit to your apartment and let you know about the quality of customer care handling by your employees. A tool to measure quality of and gather information about products and services.

It is usually seen that an apartment buyer on phone showed a lot of enthusiasm to buy a flat plot but after paying a visit to your apartment never turns back to you. Most apartment mystery shopping jobs require scheduling an appointment by telephone or online to view the property visiting the site and reporting on follow up communications. Welcome to ellis mystery shoppers. Our contract mystery shoppers rather than trying to catch someone doing something wrong are there to look for everything that s being done right.

Apartment shoppe is not. Details on the presentation of the site are of utmost importance to the client as well as the physical condition of the property and the demeanor of the rental agent or leasing consultant. Ellis independent contractor mystery shoppers pretend to be looking for an apartment. Makes sure their shopper identity is not known by the person being evaluated.

Very few buying decisions rely more on first impressions than the process of finding a new home. We re leaders in providing mystery shopping compliance and customer experience solutions for the apartment leasing and property management industries. Apartment mystery shopping is. Ellis partners in management solutions specializes in helping the multifamily industry achieve their business goals by optimizing the customer experience at key touch points from initial visit to move out through our apartment mystery shops resident surveys and training solutions.

They evaluate the sales performance of the leasing staff. By submitting your information to be listed in the apartment shoppe mystery shopper database you agree to the following. There s mounting evidence that putting your time money and resources into customer service is key to growing a sustainable business in this competitive industry. You are a self employed independent contractor and not an employee of apartment shoppe.

Apartment mystery shopping for property management in a blog from buildium what is great customer service in property management. Widely recognized as an effective marketing and re training strategy for customer service.