Army Enterprise Service Desk Worldwide

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Army enterprise service desk worldwide.

In hawaii supporting army. Army enterprise service desk aesd phone message update. Systems and tools are not enough in today s cybersecurity arena. This change is required in order to support the expanding customer base of the service desks.

Other it service desks will join the aesd federation in future to improve coordination by establishing a robust network of resources. Army forces in europe and africa. The aesd phone number will remain the same at 1 866 335 army 866 335 2769. Army fort hood home of the third armored corps.

As of 30 april 2013 the aesd s interactive voice message ivr will be changed. Army cyber command arcyber was organized in part to operate and aggressively defend the army segment of the department of defense information network dodin a. 645 7716 oconus dsn. The aesd has a location in europe which supports u s.

The army enterprise service desk aesd acts as a cyber sensor strengthening the first line of cyber defense against potential threats to the dodin a. Fort lee cascom transitioned baseline it service and support to aesd w and use of the army s enterprise service desk system for all work order submissions on 1 january 17. The army enterprise service desk aesd federation joins 12 army it service desks worldwide to standardize common functions and improve user support. Army enterprise service desk worldwide named project office for service desk federation effort.

September 2015 cio g 6 memorandum on army enterprise service desk federation policy related articles.