Make sure that the power adapter cable is fully inserted into the ac power.
Arlo pro battery won t charge.
Please contact the arlo support team to further investigate this issue.
If you re still experiencing rapid battery drain with the most recent firmware update.
You can use an arlo charging station and an arlo pro rechargeable battery to make sure that you always have a fresh battery available.
This is the lightning bolt icon at the top of the image.
First make sure that you re using the correct power adapter.
An arlo or netgear logo.
A how to video on charging the arlo pro camera battery.
Plug the power adapter into an electrical outlet.
The process is very simple to do in charging the arlo pro camera.
Your arlo pro camera is set up and ready to go.
If your arlo pro or arlo pro 2 camera s battery has a low charge 15 or less plug in your camera or insert a fresh battery.
I brought it inside to charge and left it on for over 24hrs to make sure it had a good charge and when i unplugged the device it automatically goes offline on my app bc the battery is dead.
If your battery is completely dead and does not charge follow these troubleshooting steps.
However in the future netgear may.
The camera led lights solid blue when the camera battery is fully charged.
The output is 9v 1 1a.
Check for the following three things on your power adapter.
Connect the other end of the adapter cable to the camera.
I realized the arlo security lights weren t working and noticed the batteries were dead.
The qc 2 0 icon.
Batteries will not charge customer support is sending a replacement i bought a replacement myself and it won t charge either.
If your arlo pro 2 or arlo pro camera s battery has a low charge 15 or less plug in your camera or insert a fresh battery.
There was a recent fix that resolved a battery drain issue with arlo pro and arlo pro 2.
You can use an arlo charging station and an arlo pro rechargeable battery to make sure that you always have a fresh battery available.
When the camera is armed and plugged in the battery will only charge to 80 to preserve the battery s long term life lion batteries really don t want to be fully charged for long times best life occurs when they re charged at 40 and stopped at 80.
Battery included with my 1 camera system was fully charged so i already gave a 5 star review on the camera and app but now i have worthless garbage 2 batteries that won t charge and 1 more on the way.
The system is under a year old.
You will find several options for contacting support in the provided link.
To troubleshoot problems with your arlo pro or arlo pro2 camera battery.