Ethernet connects to the ethernet port on your computer.
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Check that the usb or ethernet cable is attached at the modem and the computer.
If the power led does not light up solid or flash check the power connection on your sb6183 before contacting arris technical support.
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Verify that the ethernet cable is connected from the ethernet port on the sb6183 to the ethernet port on the computer.
Receive light is flashing.
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Check the coaxial cable connection at the modem and wall outlet.
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During startup all four leds will flash and then light up solid in sequence.
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Power connects the cable modem to the power adapter.
With the proper setup the online led should be solid green.
If this is not the behavior that the sb6183 is displaying please refer to this table for more information regarding led behavior.
When the led lights on the front panel are on the receive and send led lights can be change from solid blue to green so that all of the lights are the same color.
Cable connects to the cable wall outlet.
The arris surfboard sb6183 has the following ports available on the back of the modem.
Send light is off or flashing.
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Try to reset the modem by unplugging the power cord from the modem and wait 1 to 2 minutes.
Sb6183 front panel should always be lit solid green or blue.